Contact Us

The goal of the Turnpike Authority is to assist its customers with their travel safely, efficiently and  courteously.  Customer service is our number one priority.  Your comments are certainly valuable in our constant pursuit to provide the highest quality services.  Please use this form to contact us with any questions, comments or suggestions you may have.

If you are contacting us about your FAST LANE account, please include your account or transponder number in the comments section of this form.  (Please Note: For your security, never e-mail your PIN.)

If you are requesting a Massachusetts Turnpike map, please include your name and full address (street, city, state and zip code.)


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(*Links and URLs are not allowed in the Comments field, the form will not be sent.)