On-line Forms

To download and print a form or an application, click on the document you need from the list below. You may mail or fax your completed and signed request to:

FAST LANE Service Center
27 Midstate Drive
Auburn, MA 01501-1800
Fax: (508) 786-5222

Please note: To download and print many of the documents you will need Adobe Acrobat Reader. You may download Acrobat Reader at no cost. If you have Acrobat Reader 5.0 or later installed, just click on the PDF form or the application you want from the list below.

Forms

Account Information Changes
Request changes to your account information; to request a new PIN, make an address change or to change payment information. PDF or RTF

Additional Tag Request 
Request an additional FAST LANE transponder. PDF or RTF

Individual Account Transfer (Individual Account ONLY) 
Transfer ownership of a transponder and/or transfer account information from one account to another.  PDF or RTF

Payment Option Change Request
Switch your payment option between our three plans; Direct Payment from Checking, Credit Card Payment and Manual Account Replenishment. PDF or RTF

Close Account
Close your FAST LANE account. PDF or RTF

Applications

The following applications are available for printing:

Individual Account
For privately owned or leased vehicles with four wheels and two axles. The application includes terms and conditions of the program. (You may also Sign-Up on-line.)
(Please Note: If you are interested in applying for FAST LANE at one of the participating RMV locations, please use our RMV form.)

Special Programs
You will find more information about these programs and how to qualify on our Special Programs page.

Tobin Bridge Resident Permit Discount Program 

Annual Tunnel Communities Resident Program (Sumner / Callahan and Ted Williams Tunnels)

Carpool Program

Note: We strongly urge you to read the terms and conditions of being a FAST LANE member. If you have any questions please contact us at 1-877-MASSPIKE (877-627-7745).