FAST LANE Program


TransponderWelcome to FAST LANE, the Turnpike Authority's Electronic Toll Collection Program. FAST LANE is operational on the entire Massachusetts Turnpike including the Sumner and Ted Williams Tunnels, and on the Tobin Memorial Bridge. FAST LANE is also operational anywhere E-ZPass is accepted which means that customers can use their FAST LANE transponders to pay tolls anywhere E-ZPass is in use.

FAST LANE provides customers with electronic toll collection through the use of a transponder (tag). A transponder is a small electronic device that attaches to the inside of your windshield. As you pass through a designated FAST LANE, a green "Thank You" light will flash to verify your transaction is being approved and recorded to your FAST LANE account.

The Turnpike Authority welcomes any questions and comments. Please visit our list of Frequently Asked Questions, and if you do not find the answer to your question, please call FAST LANE at 1-877-MASSPIKE (877-627-7745).

FAST LANE Applications
There are several ways individuals can become members of the FAST LANE program:
*Request an application in the mail by calling FAST LANE
*Join the FAST LANE program online
*Download the application and mail or fax it to FAST LANE
*Visit one of our FAST LANE Service Centers
*Fill out an application using credit card payment at select RMV offices

Transponder Payment Options
An initial fee is required for each interior transponder and several toll payment options are available. The most popular pre-payment option is to assign a FAST LANE account to a credit card which is then charged $20 to open the account. Tolls are automatically deducted from that $20. When the account falls below a balance of $10, the credit card is automatically charged to bring the account balance back to $20. Another payment option is to have tolls automatically deducted from a checking account which can be done with any bank.

Program Benefits
The program offers a 25 cent toll discount at the Allston-Brighton tolls and a 50 cent discount at the Sumner and Ted Williams tunnels. The Massachusetts Port Authority also offers a 50 cent FAST LANE discount on the Tobin Bridge. In addition, FAST LANE program members qualify to receive the Massachusetts Personal Income Tax Commuter Deduction.

Monthly Statements
Customers receive monthly statements showing tolls paid and account activity for the first three months of the program. Included in your third month's statement will be a postcard asking if you want to continue receiving monthly statements. If you do not return the postcard, statements will be made available upon request. (Statement retro availability maximum 6 months)

Access Your FAST LANE Account
Customers may access information about a FAST LANE account online or via an interactive voice response system 24-hours a day, 7 days a week by calling FAST LANE. Customers must have their account number and personal PIN number in order to use both these services.

Return Policy
If a customer returns a transponder within ninety days of opening a FAST LANE account and it is in good working condition (not damaged or defaced), he or she will receive a refund for each interior or exterior transponder.

Commercial Accounts
Owners and users of vehicles with livery, taxi and other commercial plates or vehicles with more than 4 tires must join the FAST LANE commercial program. Call the FAST LANE Service Center and press option 7 to speak with one of our commercial specialists to find out details about:

  • How to open a commercial account
  • Post paid monthly invoice option
  • Mileage statements
  • Toll schedules

Gift Certificates
FAST LANE gift certificates are now available and can be used toward the purchase of a FAST LANE transponder. The gift certificates are a popular item at holiday gift-giving time as well as for birthdays, graduation and students going off to college. Gift certificates are available at any Service Center or by calling FAST LANE.  Gift certificates are available in denominations of $30.00 and $50.00.

Those receiving the gift certificate may bring it to a FAST LANE service center and complete the application to open an account, or, the recipient may send the gift certificate along with a completed application to one of our FAST LANE service centers.

Employee On-Site Sign-Up Initiative
The FAST LANE program is working with companies located along the Massachusetts Turnpike to highlight the benefits of the FAST LANE electronic toll program and to offer a unique opportunity to benefit employees; the on-site FAST LANE sign-up initiative. 

FAST LANE staff members, working with employee benefits representatives, will travel to your company to register your employees into the FAST LANE program.  Everyone who joins the program at this session would immediately receive their transponder and could begin to enjoy the program's benefits.

If your company is interested in arranging an on-site sign-up, please contact FAST LANE at 508-721-4433.